Our certificate and workshop programs are designed for maximum skill-building. Active participation in all components of the modern blended content is essential for earning digital badges and CEUs.
Please review the attendance requirements below:
| COURSE TYPE/LENGTH | HOURS THAT CAN BE MISSED | MAKEUP WORK REQUIRED | 
| Courses/Workshops: 12+ hours | 2 hours | - Watch the missed lesson recording  | 
| Courses/Workshops: 3-11.5 hours | 1 hour | - Watch the missed lesson recording  | 
| Courses/Workshops: 0 – 2.5 hours | 0 hours | - Complete all required elements and submit coursework to earn the badge (if applicable). | 
| Self-paced courses (2+ hours) | 0 hours | - Complete all required elements and submit coursework to earn the badge (if applicable). | 
If you miss more than the allowable hours, you have two options:
Cancellation Policy
Rescheduling and Refund Requests
If you cannot meet attendance requirements, the following options are available prior to the course start date:
Refunds:
Late Fees
Learners in certificate programs are required to complete all self-directed work, such as readings, postings, and activities. Missing submission deadlines or performance requirements may incur a $250 late fee to continue pursuing the certificate.
Example: A $250 fee applies if the final project deadline is missed.
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