Attendance Policy

Our certificate and workshop programs are designed for maximum skill-building. Active participation in all components of the modern blended content is essential for earning digital badges and CEUs.

Please review the attendance requirements below:

COURSE TYPE/LENGTH

HOURS THAT CAN BE MISSED

MAKEUP WORK REQUIRED

Courses/Workshops:

12+ hours

2 hours

- Watch the missed lesson recording
- Complete the makeup assignment in InSync Central
- Fulfill all program requirements for the badge

Courses/Workshops:

3-11.5 hours

1 hour

- Watch the missed lesson recording
- Complete the makeup assignment in InSync Central
- Fulfill all program requirements for the badge

Courses/Workshops:

0 – 2.5 hours

0 hours

- Complete all required elements and submit coursework to earn the badge (if applicable).

Self-paced courses (2+ hours)

0 hours

- Complete all required elements and submit coursework to earn the badge (if applicable).

 

If you miss more than the allowable hours, you have two options:

  1. Earn a digital badge and CEUs: Attend missed portions of class in another public offering within 6 months, if available (arranged individually; not all courses qualify).
  2. Audit without a badge or CEUs: Continue attending the program and receive feedback but forfeit eligibility for badges or CEUs.

 

 Cancellation Policy

  • InSync may cancel programs that do not meet minimum enrollment. If a program is canceled, learners can transfer enrollment to a future offering or receive a full refund if rescheduling is not possible.

 

Rescheduling and Refund Requests

If you cannot meet attendance requirements, the following options are available prior to the course start date:

  1. Transfer Enrollment: Move to a future offering of the program at no additional charge.
  2. Transfer to Another Person: Transfer enrollment to another organization member if the first live lesson has not begun.

Refunds:

  • After receiving materials (electronic or physical), a partial refund of 75% is available if you cannot reschedule within six months of the original enrollment.
  • No refunds are issued after six months.
  • Refund/transfer requests must be made before the first scheduled class.

 

Late Fees

Learners in certificate programs are required to complete all self-directed work, such as readings, postings, and activities. Missing submission deadlines or performance requirements may incur a $250 late fee to continue pursuing the certificate.
Example: A $250 fee applies if the final project deadline is missed.