Privacy Policy


At InSync Training, LLC, we are committed to protecting and preserving the privacy of our visitors when visiting our site.

This Privacy Policy contains an explanation of what happens to personal data that you choose to provide to us, or that we collect from you while you visit this site.

We do occasionally update this policy, so please do return and review this policy from time to time.

Information We Collect

In running and operating this website, we may collect and process certain data and information relating to you and your use of this site. This data and information is detailed below:

  1. Details of visits to our website and the pages and resources that are accessed, including, but not limited to, traffic data, location data and other communication data that may assist us in understanding how visitors use this website.

  2. Information that visitors provide to us as a result of filling in forms on our website, such as when a visitor registers for information or makes a purchase.

  3. Information provided to us when our visitors communicate with us electronically for any reason.
Use of Cookies

Cookies are sometimes used to improve the website experience of a visitor to a website. We may sometimes use cookies on this website to record aggregate statistical information about the visitors to our site and the use that our visitors make of the website. When collected, this information is used by us to improve our website and further enhance the visitor experience, and may be shared with advertisers.

Please note that no personally identifiable information is recorded.

We may also use the cookies to gather information about your general internet use to further assist us in developing our website. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer.

Cookies contain information that is transferred to your computer’s hard drive and then stored there and transferred to us where appropriate to help us to improve our website and the service we provide to you.

All computers have the ability to decline cookies. You can easily decline or remove cookies from your computer by using the settings within the internet options section of your computer control panel.

Our advertisers may also use cookies on their website. We have no control over this and you should review the privacy policy of any advertiser you visit as a result of an advertisement or link on this website.

Use of Your Information

The information we collect is used for our own use in developing our website and also occasionally by advertisers on this site. In addition, we may use the information for the following purposes:

  1. To provide you with information relating to our website, products or our services that you request from us.
  2. To provide you with information on other products we feel may be of interest to you.
  3. To meet our contractual obligations to you.
  4. To notify you about any changes to our website, including improvements, and service or product changes that may affect our website.
If you are an existing customer, we may contact you with information about goods and services similar to those in which you have expressed an interest previously via our website.

Finally, we may use your data, or allow carefully selected third parties to use your data, so that you can be provided with information about unrelated goods and services which we consider are likely to be of interest to you. We or they may contact you about these goods and services by any of the methods to which you consented at the time your information was collected.

If you are a new customer, we will contact you or allow third parties to contact you only when you have provided consent and only by those means for which you provided consent.

If you do not want us to use your data for our or third party use, you have the option to object to such use.

Storing Your Personal Data – Reference To EU not US

Information we collect may be transferred and stored outside of the European Union for the purpose of supplying our goods or services to you. By submitting your personal data, you agree to this transfer, storing or processing. The EU will always take all reasonable precautions to make sure that your data remains secure and is handled in accordance with this privacy policy.

Data that is provided to the EU is stored on secured servers. Details relating to any transactions entered into the site will be encrypted to ensure its safety.

The transmission of information via the Internet is not completely secure and therefore cannot be guaranteed. The security of data sent to the EU electronically and transmission of such data is therefore entirely at your own risk. You are responsible for keeping your password confidential and private.

Disclosing Your Information

Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any.)

We may also disclose your personal information to third parties:

  • Where we sell any or all of our business and/or our assets to a third party.
  • Where we are legally required to disclose your information.
  • To assist with fraud reduction and minimize credit risks.
Third Party Links

You might find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever, as we have no control over them.

Access to Information

The Data Protection Act 1998 (This is UK legislation) gives all individuals the right to access personal information that is held about them. You can request a copy of any information that we hold about you. Please note that any request for this information may be subject to payment of £10, which covers our administrative costs. Please contact us if you wish to make such a request.

Contacting Us

If you have any questions regarding this privacy policy, please email InSync Training.


Terms of Service

InSync Cancellation Policy

InSync reserves the right to cancel programs that do not meet the minimum enrollment requirements. In the event a program must be cancelled we will work with learners to move their enrollment to a future offering. A refund will be issued if rescheduling is not possible for the learner in this case.

Learner Reschedule/Refund Request
If a learner realizes that he/she is unable to meet the attendance requirements of a program:
  • Transfer their enrollment to a future offer of that program at no additional charge.
  • Transfer their enrollment to another person in their organization, if the first class session of the program has not yet commenced.

Once materials have been delivered (including electronic learner/participant guides, textbooks, and other materials) a full refund cannot be provided. A partial refund (75%) will be offered if the participant is not able reschedule to participate within 6 months of the original enrollment. No refunds are offered after 6 months.

A request for a transfer/refund must be made before scheduled class sessions are complete.

Attendance Policy

Learners are asked to make a commitment to come to all the scheduled live lessons.  However, we know circumstances may require a missed class occasionally. For that reason, each live lesson is recorded. If a program allows for a missed live lesson, learners will be required to watch the recording and answer discussion questions as a “make-up” intersession assignment. Please note that certain programs do not allow for missed live lessons or make-up assignments.

If a learner misses more sessions than allowed by particular program, InSync Training will work with the learner to have them attend another offering either already in progress or during the next 12 months. Arrangements will be made on an individual basis. Note that both the recorded and live sessions are meant for the enrolled learner only and are not to be shared with others.

Self-directed work

Learners enrolled in certificate programs should expect approximately 1 – 2 hours of independent work that could be comprised of reading, discussion postings, and designing collaborative exercises in between the live sessions. Self-directed work, including all discussion postings, is a requirement for the certificate. Additionally, it is requested that learners review postings by their peers/classmates and engage in active discussion with them.

InSync Training assesses a fee of $250 should a learner not meet the submission deadlines or performance requirements for each certificate, yet still wishes to pursue the certificate.