Delivering Excellence

InSync Training provides comprehensive,
effective, and innovative training solutions,
enabling learning and development
professionals and organizations to realize the
full potential of  individual and organizational
growth, on a global scale.

InSync regularly supports 6000+ hours of live, online instruction per month in Zoom, MS Teams Meetings, Webex, Adobe Connect, and other virtual classroom platforms.

Our team of instructional designers, researchers, and professional facilitators support clients’ corporate training needs in a variety of ways, including programmatic management and logistical support, traditional “train-the-trainer” services, blended learning, instructional design/development services, and facilitation/production services.

Founded in 2000, we have  20+ years of experience supporting a variety of enterprise-wide virtual training programs. We train Fortune 50, 100 and 500 clients and have certified over 25,000 L&D professionals in our best-of-class approach.

InSync Training, LLC is a WBENC-certified woman-owned small business (WOSB) and widely recognized as an innovator in new and evolving learning and professional development techniques, as well as best practices supporting virtual and blended learning.

We support content in 20 languages and dialects, including English, Italian, French, German, Spanish, Japanese, Russian, Portuguese and Mandarin.

Our InQuire Engagement Framework™

Equipping your company with research-based cognition and brain-science best practices to ignite learning transfer.


For more than 20 years, InSync has been empowering organizations to achieve virtual excellence. Meet the team which manages and motivates 140+ practitioners worldwide.
Jennifer Hofmann

President &  Founder

“I lead the most experienced virtual classroom team in the world – that’s the best part of my job.” 


23 Years in the Virtual Classroom

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Dr. Charles Dye

Technical Director;
Research & Evaluation


“Learning and development deserves data-based best practices and instructional techniques.”


15 Years in the Virtual Classroom

Karen Vieth

Vice President of Services


“Virtual Excellence is achieved through constant reflection and learning. I lead a world class team that seeks improvement through each experience. Nothing is cookie cutter about what we do at InSync.”


22 Years in the Virtual Classroom

Erika Melmed

Vice President of Operations


"The goal of Operations is to serve our clients and our team while always seeking to improve processes and communication."


12 Years in the Virtual Classroom

Go Live Leads

Cindy Foster

Facilitation Quality 


“I love my role because it allows me to bring my experiences in learning and people management together to support our global team. I am all about relationships, and every day I get to experience the rich connection with our Facilitators and Instructional Producers all over the world!”


11 Years in the Virtual Classroom

Michelle St. Pierre

Instructional Design


“I enjoy the challenge of making activities typically reserved for in-person training work in the virtual classroom.
I am happy to be in front of the classroom, whether virtual or live in-person, and happy to be behind the scenes designing the training. I believe that my experience as a facilitator enriches my designs.”


20 Years in the Virtual Classroom

Helen Fong

Project Quality


“I love witnessing the lightbulb moment when something just clicks. I believe that the lightbulb moment happens more often when people can focus on why they are in a session. I enjoy creating the environment that sets individuals on the path to succeed."


20 Years in the Virtual Classroom

Richard Newton

Lead Coach & Mentor


“I enjoy helping colleagues to be their best and supporting clients to make their virtual sessions rock! I love to see when I can make a difference and help people to feel confident and learn and grow, whether that is a colleague in the InSync team or one of our great clients.”


21 Years in the Virtual Classroom

Sales & Marketing

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Sheri Hunter



"Customers value that InSync offers virtual learning solutions to ensure their learners are engaged and connected during their global meetings. I welcome conversations, with small and large companies, to develop a knowledge-base for their virtual, or hybrid L&D programs.  

IACET Accreditation


The International Accreditors for Continuing Education and Training (IACET) is a non-profit association dedicated to quality continuing education and training programs. IACET is the only standard-setting organization approved by the American National Standards Institute (ANSI) for continuing education and training. The ANSI/IACET Standard is the core of thousands of educational programs worldwide. For more information, please visit or call 1+ (703) 763-0705.

InSync Training is accredited by the International Accreditors for Continuing Education and Training (IACET) and offers IACET CEUs for its learning events that comply with the ANSI/IACET Continuing Education and Training Standard.  IACET is recognized internationally as a standard development organization and accrediting body that promotes quality of continuing education and training.

View InSync Training’s Certification of Accreditation.

Upon completion of a certificate program, workshop, or team workshop, InSync issues a digital badge which indicates program information and CEUs earned (when applicable.) Badges allow leaders to quickly assess candidates’ skill sets, and measure their teams’ professional growth. Learners can easily store, share, and print their credentials.



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