Engagement
What happens if no one turns their camera on in the virtual classroom?
When cameras are off in the virtual classroom, it can be harder to gauge engagement—but requiring video can reduce psychological safety and increase learner fatigue.
Camera use in virtual classrooms is a nuanced issue. Some learners feel more connected when they can see others, while others may feel uncomfortable or distracted by video. Instead of requiring cameras, facilitators should model thoughtful video use during key moments and encourage participation through inclusive alternatives.
InSync Training’s 2025 research shows that structured collaboration and intentional video use can increase engagement by up to 40%. However, mandatory camera policies—especially without explanation—can trigger resistance, fatigue, and disengagement.
Best practices for video use in virtual training:
- Set Expectations Clearly: Explain when and why camera use can support interaction.
- Model the Behavior: Turn your camera on during introductions, recaps, or debriefs to build trust.
- Offer Alternatives: Use chat, polls, whiteboards, and reactions to ensure everyone can contribute.
- Respect Learner Comfort: Allow learners to choose how they show up visually.
Why it matters: Engagement is more than visibility. Video is one tool among many, and when used strategically, it supports connection without compromising safety or comfort.
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