Facilitator and producer management — how outsourcing partners handle it.

Outsourcing partners manage facilitators and producers by handling recruitment, training, scheduling, and quality control. This relieves internal L&D teams of administrative burdens.

Why This Matters
Virtual programs succeed when facilitators can focus on learners and producers handle technology. Outsourcing partners supply certified teams who manage these roles seamlessly, improving flow, reducing technical risks, and maximizing learner engagement. This division of labor protects ROI and ensures hybrid classrooms consistently deliver business impact.

InSync’s certified facilitators and producers manage over 5,000 sessions annually with consistently high satisfaction scores. And they do it in the language and time zone you need.

Strategic Next Steps

• Define facilitator and producer roles within your programs.
• Require certification or proven experience from vendors.
• Ensure coverage for global scheduling.
• Request performance metrics to maintain accountability.

Take Action

• Set up a consultation with InSync experts to align outsourcing models with your goals.
• Explore InSync Training case studies for proven, scalable L&D outsourcing outcomes.

Learn More

• Client Chronicle – Focus on Facilitation — learn from a client success story that underscores the power of expert facilitation.
• 8 Signs You Need to Outsource Virtual Facilitation & Training — spot the warning signs of stretched teams and declining quality before learner experience suffers.