Outsourcing

Internal questions before contacting a training outsourcing partner — what to ask your team.

Before contacting a training outsourcing partner, L&D leaders should ask internal questions about goals, gaps, and success measures. This preparation ensures conversations with vendors are focused and productive.

Why This Matters
Clarity before engaging a partner ensures outsourcing strengthens—not replaces—your L&D strategy. Asking internal questions about program priorities, scalability needs, and learner engagement goals builds alignment and positions outsourcing as a driver of organizational growth. This preparation reduces risk and accelerates hybrid learning success.

Example: A healthcare client clarified internally that they needed hybrid facilitation and design support, not LMS management. This focus saved time and led to a successful partnership with InSync.

Strategic Next Steps

  • Define strategic goals — what is outsourcing meant to achieve?
  • Identify internal gaps in facilitation, design, or logistics.
  • Clarify success metrics like speed-to-market or learner satisfaction.
  • Align leadership on budget and priorities before reaching out.

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