L&D outsourcing services — what’s typically included?

L&D outsourcing services typically include instructional design, facilitation, virtual production, learning administration, project management and analytics. A comprehensive partner can flex to deliver across functions.

Why This Matters
A clear understanding of services prevents unmet expectations. Typical inclusions—virtual facilitation, producer support, instructional design, learning administration, and analytics—extend L&D capacity without overwhelming internal teams. Transparency on scope aligns services to budgets, safeguards learner engagement, and ensures outsourced programs deliver tangible business results.

For example, InSync combines project management, scheduling, LMS management, instructional design, global/multilingual virtual and onsite facilitation, and producer support, enabling global clients to scale without adding headcount.

Strategic Next Steps

  • Define which services to outsource vs. keep in-house.
  • Confirm the partner’s experience across modalities.
  • Request sample deliverables and process documentation.
  • Ensure alignment of outsourced functions with business goals.

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