Managed learning services — how do they support technology and innovation?

Managed learning services support technology and innovation by integrating platform management, analytics, and modern learning tools. This includes virtual classroom platforms, LMS administration, reporting dashboards, and the adoption of AI-driven analytics, mobile learning, accessibility solutions, and data security practices.

Why This Matters

Investing in technology without the right instructional treatment often wastes budget and limits learner engagement. MLS providers bring both the people and processes to maximize learning platforms. InSync integrates facilitation, design, and producer support with platform fluency across Zoom, Teams, Webex, and more—while embedding compliance reporting, accessibility standards, and readiness for mobile and AI-enabled tools.

Key Steps to Implement

• Audit current tools — Identify underused or redundant learning technologies.
• Define outcomes first — Match tools to learning objectives, not the other way around.
• Leverage producer expertise — Use MLS partners skilled in platform navigation and learner engagement.
• Adopt analytics — Request dashboards that track compliance, usage, and learner success.
• Plan for future — Ensure MLS providers can support AI, adaptive learning, mobile-first delivery, and accessibility compliance.

Take Action

• Explore our Managed Service Solutions to scale L&D programs globally with consistency.
• Partner with InSync Training to discuss your outsourcing needs and explore tailored solutions.

Learn More

• Read more: Outsourcing Learning Services for Hybrid Programs.
• Download the Smart Outsourcing Guide to scale hybrid and virtual learning without sacrificing quality.
• See measurable results from outsourcing hybrid and virtual learning—read our case studies.