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Outsourcing the Training Function: What to Look For
Outsourcing the training function affects delivery quality, learner experience, and organizational risk. For many L&D teams the harder question is not whether to outsource but how to evaluate partners. This buyer's guide covers the criteria that matter most for virtual delivery: experience, depth and breadth of service support, reliability, documented processes, and scalability.
Outsourcing the training function is a significant decision that affects delivery quality, learner experience, and organizational risk. For many L&D teams, the challenge is not whether to outsource—but how to evaluate potential partners effectively.
This guide outlines what to look for when outsourcing training, with a focus on virtual delivery capabilities. It covers key evaluation criteria such as experience, depth and breadth of service support, reliability, processes, and scalability. The guide is designed to help learning leaders make informed decisions when selecting an external training partner.