Outsourcing training — myths and mistakes L&D leaders must avoid

Outsourcing training is the practice of partnering with external experts to deliver or support learning programs, but many L&D teams fall into myths and mistakes that limit success. Misconceptions include fears of losing control or receiving generic solutions, while common errors involve selecting vendors without hybrid expertise, neglecting SLAs, or underestimating cultural fit. Strategic outsourcing expands capacity and safeguards quality when managed effectively.

Why This Matters
Myths and mistakes create risk at the exact moment L&D leaders need flexibility and scale. By addressing misconceptions early and avoiding common pitfalls, outsourcing becomes a lever for faster rollout, stronger engagement, and reliable hybrid delivery.

Strategic Next Steps

  • Identify myths circulating in your organization and address them with data.
  • Vet vendors for hybrid and virtual expertise, not just general L&D skills.
  • Require detailed SLAs that protect quality and timelines.
  • Use small pilot programs to test before scaling.

Take Action

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