Outsourcing

Outsourcing training and development — when is the right time to start?

The right time to start outsourcing training and development is when internal teams can no longer scale learning fast enough to meet business demand. Signs include delayed rollouts, overworked staff, and learner dissatisfaction with hybrid delivery.

Why This Matters
The best time to outsource is when program demand outpaces your team’s ability to deliver, when learner engagement starts to decline, or when hybrid delivery requires expertise not available internally. Acting early safeguards ROI, prevents staff burnout, and ensures training quality keeps pace with organizational growth.

In practice: InSync helped a financial services client launch a global compliance course in four weeks after months of stalled internal planning. Outsourcing eliminated delays that could have risked regulatory penalties.

Strategic Next Steps

  • Assess team load — are projects piling up faster than completion?
  • Check business risk — compliance and onboarding delays carry legal and financial costs.
  • Weigh opportunity cost — what’s lost when your L&D team is buried in logistics?
  • Pilot outsourcing — test with one project to see immediate relief.

Take Action

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