Engagement
What are best practices for using video during live virtual training?
The best practices for video in live virtual training include using it strategically during high-impact moments—while respecting learner comfort and offering alternative ways to engage.
InSync Training’s 2024 research shows that thoughtful video use enhances emotional engagement by helping participants feel seen, heard, and connected. But mandatory camera-on policies often trigger fatigue, discomfort, or disengagement—especially in longer sessions or for learners in complex environments.
Facilitators should model purposeful video use, explain when and why cameras are encouraged, and offer equitable options for learners who prefer not to be on camera.
Best practices for using video in virtual classrooms:
- Encourage—Don’t Require—Camera Use: Use video for icebreakers, group sharing, or collaborative activities.
- Model Camera Use Thoughtfully: As the facilitator, turn on your camera to set the tone.
- Use Video Selectively: Switch to chat, polls, or audio during lower-energy segments to prevent fatigue.
- Set Clear Guidelines: Communicate when video enhances the learning experience and when it’s optional.
- Offer Participation Options: Support engagement through non-video tools so all learners can contribute.
Why it matters: Strategic video use supports connection without forcing discomfort. When learners feel safe and supported, they’re more likely to engage deeply and stay present.
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