What are the top challenges in virtual learning for beginners?

Beginners in virtual learning often face unclear expectations, unfamiliar technology, and lack of psychological safety early in sessions.

New learners may not know how to use the platform, when to participate, or what “engagement” looks like in a virtual setting. This uncertainty can cause silence, confusion, and disengagement—not because they’re resistant, but because they feel unsure. The solution? Design and deliver with empathy and clarity.

Start with a tech orientation and clearly state participation norms. Use early wins (simple polls, low-pressure chat questions) to build confidence and momentum. Encourage experimentation and create a safe environment where mistakes are welcomed as part of the learning process.

How to Help Beginners:

• Provide Tech Orientation: Walk through tools before the session begins.
• Set Clear Expectations: Define how and when learners should interact.
• Start Small: Use easy, early activities to build comfort.
• Foster Safety: Reinforce that “learning how to learn virtually” is part of the goal.

Additional Resources:

• Blog: Virtual Classroom Rules: Enhancing Online Learning & Participation
• Blog: How a Psychologically Safe Environment Transforms Virtual Learning
• Workshop: Learn How to Engage Online