What are best practices for using video during live virtual training?

Best practices for video in live virtual training include encouraging camera use during high-impact moments while respecting participant comfort and choice.

According to InSync Training’s 2024 video research, thoughtful video use increases emotional engagement by helping participants feel seen, heard, and connected. However, mandatory “camera-on” policies can backfire if they cause discomfort or fatigue.

Best Practices:

• Encourage—but don’t require—video during introductions, group discussions, and interactive activities.
• Model camera use yourself as the facilitator to set a welcoming tone.
• Use video selectively during high-impact moments and switch to audio or chat to give learners breaks.
• Establish clear guidelines about video expectations and explain their purpose.
• Offer multiple ways to participate to accommodate different comfort levels and contexts.

Balancing video use thoughtfully helps maintain engagement while supporting learner well-being.

Additional Resources:

• Blog: Leading Through the Lens: Model Behaviors to Manage Zoom Fatigue
• Research: Video in Virtual Live – Effective Use of Personal Cameras in the Virtual Live Learning Environment
• Workshop: Energize Virtual Learning
• Certification: Virtual Classroom Facilitation Mastery