How does a virtual producer support the facilitator and learners?

Virtual producers support facilitators by managing platform tools, troubleshooting issues, and advocating for learner needs in real time.

Virtual producers play a crucial behind-the-scenes role in creating smooth, engaging learning experiences. They handle all technical aspects of the session—launching polls, managing breakout rooms, monitoring audio/video, and troubleshooting tech issues in real time. At the same time, producers act as instructional partners, keeping time, prompting interaction, and surfacing learner needs via chat or reactions.

Producers also serve as learner advocates—ensuring participants can access content, helping with tech hiccups, and making sure no one gets left behind in breakout discussions or group activities.

How Producers Help:

• Manage Tools: Launch and manage breakout rooms, polls, and platform features.
• Monitor and Troubleshoot: Resolve tech issues quietly and quickly.
• Support Engagement: Prompt quiet learners, reinforce facilitator cues, and relay chat questions.
• Keep Things on Track: Monitor timing, transitions, and instructional flow.

Additional Resources:

• Blog: The Role of Producers and Hosts in Virtual and Hybrid Learning
• Blog: Lesson Learned: Virtual Classroom Producers Can Maximize Training Value
• Certification: Master Virtual Producer
• Services: Production Support and Hosting