February 19, 2026 | 2:00 PM ET

Scaling Live Learning

An executive roundtable on the Managed Learning Services model.

We all know the pressure: your team is being asked to deliver more programs across more regions, but your headcount isn't moving. The real risk isn't just a missed deadline—it’s losing the human connection and trust that make live learning actually work.

Join us for a transparent, practical look at how top organizations scale their delivery without burning out their internal teams.

The "Quiet Strain" of Scaling

Scaling live learning has evolved. It’s no longer just a logistical puzzle; it’s about protecting the human elements, the judgment, confidence, and trust that happen in a live room.

When volume goes up and the team stays the same, the strain shows up quietly. Your facilitators get stretched too thin. Your program managers feel the overload. Your scheduling becomes fragile, and eventually, quality begins to slip.

In this roundtable, we’re moving past the "vendor pitch" and the high-level theory. We’re going to have a grounded, peer-level conversation about how learning teams are actually scaling responsibly in 2026.

Real Stories, Not Just Theory

Join Karen Vieth (CEO, InSync Training) and our senior delivery leaders for an open discussion built around four real-world scenarios. We’ll look at how global organizations like IDEXX, Cisco, Kohler, and Mars tackled their scaling challenges.

Capacity Limits: Where do most L&D teams break first, and how do you spot it?

The Ecosystem: How to sync governance, scheduling, and production at scale.

The "Internal vs. External" Split: Identifying which work belongs in-house and what can be safely managed by a partner.

The Toolkit: We’ll show you the actual artifacts we use—dashboards, SLAs, and delivery workflows—to manage hundreds of live sessions across every time zone.

Clear answers for L&D leaders

By the end of this session, you’ll be able to:

Navigate the Models: Understand exactly how Managed Learning Services differ from simple outsourcing or "staffing" and when it’s the right time to use it.
Spot the Red Flags: Recognize the specific points where your scheduling and facilitation are most likely to break under demand.
Build the Infrastructure: See the coordination systems and service levels required for high-quality, consistent global delivery.
Assess the Fit: Use our framework to look at your own team's maturity and decide if this approach makes sense for your goals.

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Common Technology Barriers

Solutions to common technology barriers that impact accessibility.

Overcome Challenges

Ways to overcome challenges like time zone differences and sensory impairments.

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Cindy Foster

Virtual Training Quality Manager

InSync Training

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Jennifer Finan

Virtual Learning Expert

InSync Training

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August 24

L&D on Demand:

How to Use Outsourcing to Scale Learning Without Compromising Quality

Many L&D teams are feeling stretched thin. With growing pressure to close skill gaps, deliver more training, and support hybrid work, organizations are turning to outsourcing as a strategic lever. But successful outsourcing isn’t just about filling gaps—it’s about extending your team with expert partners who can support your goals and scale your impact.

10:00AM

Welcome

with Sam Smith

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10:00AM

Welcome

with Sam Smith

Master cleanse kombucha tumeric brooklyn whatever selvage, portland quinoa. Austin mlkshk pour-over kickstarter beard, put a bird on it palo santo lomo single-origin coffee master cleanse fashion axe keffiyeh hexagon art party activated charcoal.

Stressed-man

When Scaling Hurts: Why L&D Teams Burn out (and How to Fix It)

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The Engagement Shift

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Coaching Soft Skills in aHybrid World

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Mastering AI-Augmented Learning: A Hands-On Workshop for L&D Professionals

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Engaging Every Learner: Strategies for Effective Hybrid Training Delivery

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I See What You Did There... The uses (and abuses) of personal video in Virtual Training

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Creating Inclusive and Accessible Virtual & Hybrid Classroom Environments

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Creating Inclusive and Accessible Virtual & Hybrid Classroom Environments

Leading the Future: Elevating Facilitator Excellence in a Hybrid World

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Measure What Matters

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It's Just Learning
INTEGRATING TRENDS AND TECHNOLOGIES INTO EFFECTIVE L&D

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MODERN STRATEGIES FOR CLASSIC INSTRUCTIONAL DESIGN MERGING TIMELESS TECHNIQUES WITH MODERN HYBRID

Strategies to Upskill and Reskill the Hybrid Workforce

Strategies to Upskill and Reskill the Hybrid Workforce

The Role of L&D In Redefining Development

HYBRID WORKFORCE LEARNING AND DEVELOPMENT INSIGHTS FROM RESEARCH

HYBRID WORKFORCE LEARNING AND DEVELOPMENT

INSIGHTS FROM RESEARCH

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Virtual Learning is Real Learning:

Brain-Based Designs that work in the Virtual Classroom

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The New Normal

Hybrid Virtual Learning

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Ask the Expert:

Upskill for Virtual Classroom Excellence

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