Outsourcing & Managed Services

Managed learning services vs. outsourcing — how do they compare?

Managed learning services compare to outsourcing by consolidating multiple training functions under one long-term partner. While outsourcing typically supports a single project, MLS builds a system for scalable, repeatable delivery. Compare staff augmentation, outsourcing, and managed learning services.

Why This Matters

Without MLS, organizations risk inconsistent learner engagement and higher costs from fragmented vendor use. MLS integrates design, facilitation, production, and administration—ensuring every learner has the same high-quality experience. InSync’s focus on hybrid and virtual learning makes our MLS solutions especially relevant in today’s dispersed workforce, supported by the InQuire Engagement Framework™.

Key Steps to Implement

  • Evaluate your need — Determine if short-term outsourcing suffices or MLS is required.
  • Map integrated functions — Consider onboarding, leadership, or compliance.
  • Apply maturity model — Place your team in ad hoc, reactive, integrated, or strategic.
  • Check global coverage — Verify multilingual and cross-platform delivery.

Take Action

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