Virtual Facilitation
What’s the difference between a virtual trainer, facilitator, and producer?
Virtual trainers deliver content, facilitators engage learners actively, and producers manage technology and provide real-time support during sessions.
In a virtual learning environment, each role plays a distinct and essential part. A trainer focuses on delivering content, often in a presentation format. A facilitator ensures learners are engaged through interaction, discussion, and applied learning. A producer handles the tech—but their role goes far beyond that. Producers launch tools like polls and breakouts, troubleshoot issues, and act as a learner advocate, monitoring chat and helping participants stay connected. They also support facilitators by tracking timing, reinforcing instructional flow, and keeping the session aligned with learning objectives.
Key Differences:
- Virtual Trainer: Presents information clearly and accurately.
- Virtual Facilitator: Creates engagement through discussion, interaction, and coaching.
- Virtual Producer: Operates the platform, supports learners, and reinforces instructional design in real time.
Additional Resources:
- Blog: The Virtual Classroom Facilitator: Trainer, Coach & Mentor
- Certificate: Virtual Learning Expert™
- Certification: Virtual Learning Leader
- Services: Essential Starter Bundle