Gayle Kaufmann

Gayle Kaufmann, with 30 years combined in management and L&D, holds an ILM Level 3. Her diverse experience spans criminal justice, employability, leadership, and communication, honing skills across various sectors. At the core of her career, Gayle managed operations, strategy, and a multicultural team of 26 in northern Scotland, excelling in project management, risk management, and business development.

• Practical Problem Solving: Expertise in managing risks and challenges, especially in criminal justice, mental health, and addiction services.
• Feedback and Communication: Proficient in continuous feedback cycles, implementing Performance Improvement Plans, and utilizing models like SBI and STAR.
• Difficult Conversations: Skilled in navigating complex interactions with diverse individuals, including those with challenging backgrounds.
• Stakeholder Relationships: Managed relationships with police, social work, prison services, and various funding partners, emphasizing integrity and trust.
• Inclusion and Psychological Safety: Facilitated inclusive environments in diverse teams, fostering psychological safety and encouraging empathy and curiosity.
• Change Leadership: Navigated redundancies and restructuring in the charity sector; adept in guiding personal and organizational change.
• Coaching: Holds a diploma in NLP Life Skills Coaching; familiar with the GROW model.
• Strategic Thinking: Led business development and partnerships, using strategic models like the Logic Model.

Clients include: Cisco, Mercer, Marsh & McLennan